How to Download and Install 3CX ISO
If you are looking for a reliable, flexible, and cost-effective business phone system, you might want to consider using . It is a cloud-based or on-premise PBX solution that uses Internet Protocol (IP) to transmit voice, video, chat, and other communications. It offers many features and benefits that can help you improve your customer service, team collaboration, productivity, and scalability.
In this article, we will show you how to download and install the latest version of . We will cover both the Debian and Windows installation methods, as well as the system requirements and configuration steps. By the end of this article, you will be able to set up your own IP PBX system using 3CX.
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What is 3CX and why use it?
3CX is a complete unified communications solution that allows you to make or receive phone calls, send or receive messages, host or join video conferences, chat with your website visitors, integrate with your CRM or other applications, and much more. It supports a wide range of devices, including IP phones, softphones, web clients, mobile apps, and SIP trunks. It also supports various deployment options, such as hosted by , self-hosted on your own cloud provider or on-premise.
Some of the main advantages of using are:
It is affordable and scalable. You can choose from different license editions based on your needs and budget. You can also save up to 80% on your phone bills by using SIP trunks and eliminating interoffice calls.
It is open platform and flexible. You can choose your own phone numbers, SIP trunk providers, cloud providers, hardware devices, and integrations. You can also switch between hosted or self-managed at any time.
It is easy to manage and maintain. You can install and configure it in minutes using a web-based management console. You can also automate updates, backups, security patches, and monitoring.
It is mobile and remote-friendly. You can use your office number to make or receive calls from anywhere using your smartphone or laptop. You can also access all the features of from any device using a web browser.
It is feature-rich and powerful. You can use app-free video conferencing for up to 250 participants, live chat with your customers using WhatsApp or Facebook Messenger, advanced call center features like call queues, IVR, reporting, agent training tools, etc.
What is an ISO file and how to download it?
An An ISO file is a type of disk image file that contains the entire contents of a CD or DVD. It can be used to create a bootable media that can run an operating system or a software application. You can download the latest version of 3CX ISO from the official . The file size is about 1.5 GB and it includes both the Debian Linux operating system and the 3CX PBX software. You will need a USB flash drive or a DVD to burn the ISO file and use it for installation. Installing 3CX on Debian from ISO
If you want to install 3CX on Debian Linux, you can use the ISO file to create a bootable media and follow these steps:
Step 1: Check system requirements
Before you start the installation, make sure that your system meets the minimum requirements for running 3CX on Debian. These are:
A dedicated machine or virtual machine with at least 2 GB of RAM and 32 GB of disk space.
A static IP address for your server.
A valid FQDN (Fully Qualified Domain Name) for your server.
A valid SSL certificate for your FQDN (you can use a free Let's Encrypt certificate).
A supported SIP trunk provider or VoIP gateway for making and receiving calls.
Step 2: Install Debian for 3CX
Once you have downloaded the ISO file, you need to burn it to a USB flash drive or a DVD using a tool like . Then, you need to boot your system from the USB or DVD and follow the on-screen instructions to install Debian for 3CX. The installation process is straightforward and automated, and it will take about 15 minutes to complete. You will be asked to choose your language, keyboard layout, time zone, hostname, domain name, root password, and network settings. You will also be asked to confirm the installation of 3CX and accept the license agreement.
Step 3: Upload the configuration file
After the installation is finished, you will see a message on your screen with a URL and a QR code. You need to visit this URL from another device (such as your smartphone or laptop) and upload the configuration file that you received from 3CX when you signed up for a license. This file contains your license key and other settings for your PBX system. You can also scan the QR code with your smartphone camera and upload the file from there. Once you upload the file, your PBX system will be activated and ready to use.
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Step 4: Configure split DNS
Split DNS is a technique that allows you to use the same domain name for both internal and external access to your PBX system. This way, you can avoid NAT issues and ensure that your calls are routed correctly. To configure split DNS, you need to do two things:
Create an A record in your external DNS server that points your FQDN to your public IP address.
Create an A record in your internal DNS server that points your FQDN to your private IP address.
For example, if your FQDN is pbx.example.com and your public IP address is 203.0.113.10 and your private IP address is 192.168.1.10, you need to create these records:
DNS ServerRecord TypeNameValue
ExternalApbx.example.com203.0.113.10
InternalApbx.example.com192.168.1.10
You can use tools like to verify that your records are working correctly.
Step 5: Configure your firewall
The last step is to configure your firewall to allow incoming and outgoing traffic for 3CX. You need to open the following ports on your firewall:
ProtocolPort(s)Description
TCP/UDP5060-5061SIP signaling
UDP9000-10999RTP audio and video streams
TCP5000-5001Web server and management console
TCP443HTTPS tunneling for remote extensions and web clients
TCP/UDP3478-3479STUN/TURN server for NAT traversal
TCP/UDP50903CX tunnel protocol for remote extensions and bridges
TCP/UDP7000-7500Live chat and Facebook integration
TCP/UDP8883-8884MQTT protocol for push notifications and presence updates
TCP/UDP10000-20000WebRTC media streams for video conferencing and web meetings
You can use tools like to verify that your ports are open and reachable.
Installing 3CX on Windows from ISO
If you prefer to install 3CX on Windows, you can also use the ISO file to create a bootable media and follow these steps:
Step 1: Check system requirements
The system requirements for installing 3CX on Windows are similar to those for Debian, except that you need a Windows machine or virtual machine with at least 4 GB of RAM and 64 GB of disk space. You also need a Windows Server 2019 or Windows 10 Pro operating system with the latest updates installed.
Step 2: Download and run the setup wizard
After you have downloaded the ISO file, you need to mount it as a virtual drive using a tool like . Then, you need to run the setup.exe file from the virtual drive and follow the on-screen instructions to install 3CX on Windows. The setup wizard will guide you through the installation process, which will take about 10 minutes to complete. You will be asked to accept the license agreement, choose your installation type (standard or advanced), and select your installation location.
Step 3: Choose installation type and location
The installation type determines how 3CX will be installed on your system. You can choose between two options:
Standard: This option will install 3CX as a standalone application on your system. It will use the built-in web server, database, firewall, and STUN/TURN server. It is recommended for small to medium-sized deployments with up to 64 simultaneous calls.
Advanced: This option will install 3CX as a service on your system. It will allow you to use your own web server, database, firewall, and STUN/TURN server. It is recommended for larger deployments with more than 64 simultaneous calls or complex network configurations.
The installation location determines where 3CX will store its files and data on your system. You can choose any folder or drive that has enough free space. The default location is C:\Program Files\3CX PhoneSystem.
Step 4: Configure network settings and license key
The next step is to configure your network settings and enter your license key. You will need to provide the following information:
Your FQDN (Fully Qualified Domain Name) for your PBX system.
Your static IP address for your server.
Your SSL certificate for your FQDN (you can use a free Let's Encrypt certificate).
Your license key that you received from 3CX when you signed up for a license.
Your email address for receiving notifications and reports from 3CX.
Your SIP trunk provider or VoIP gateway for making and receiving calls.
Your extension number, password, and email address for creating your first extension.
Your admin password for accessing the management console.
Your preferred language for the PBX system.
Your time zone and country code for the PBX system.
Your backup location and schedule for the PBX system.
Your update channel and schedule for the PB X system.
The setup wizard will verify your network settings and license key and activate your PBX system.
Step 5: Complete the installation and launch the management console
The final step is to complete the installation and launch the management console. You will see a message on your screen with a URL and a QR code. You can use this URL to access the web-based management console from any device using a web browser. You can also scan the QR code with your smartphone camera and access the web client or the mobile app from there. The management console will allow you to configure and manage your PBX system, such as adding extensions, creating ring groups, setting up call routing, enabling features, etc.
Conclusion
In this article, we have shown you how to download and install 3CX ISO on Debian or Windows. We have also explained what 3CX is and why you should use it for your business phone system. 3CX is a powerful and versatile IP PBX solution that can help you improve your communication, collaboration, and customer service. It is easy to install, configure, and maintain, and it offers many features and benefits that can save you time and money. If you want to try 3CX for yourself, you can sign up for a free license and get started in minutes.
FAQs
Here are some of the frequently asked questions about 3CX:
What are the advantages of using an IP PBX over a traditional PBX?
An IP PBX is a phone system that uses Internet Protocol (IP) to transmit voice, video, chat, and other communications over the internet or a local network. A traditional PBX is a phone system that uses analog or digital lines to connect phones and extensions. Some of the advantages of using an IP PBX over a traditional PBX are:
It is cheaper and more scalable. You can use SIP trunks or VoIP gateways to make or receive calls over the internet, which can reduce your phone bills significantly. You can also add or remove extensions easily without having to buy or install additional hardware or wiring.
It is more flexible and customizable. You can use any device, such as IP phones, softphones, web clients, mobile apps, etc., to access your phone system from anywhere. You can also integrate your phone system with your CRM or other applications, such as live chat, email, SMS, etc., to enhance your customer service and productivity.
It is more feature-rich and modern. You can use app-free video conferencing, live chat with your customers using WhatsApp or Facebook Messenger, advanced call center features like call queues, IVR, reporting, agent training tools, etc.
How can I access the web client and the apps for iOS and Android?
The web client and the apps for iOS and Android are part of the 3CX unified communications solution. They allow you to access all the features of 3CX from any device using a web browser or an app. You can make or receive calls, send or receive messages, host or join video conferences, chat with your website visitors, integrate with your CRM or other applications, and much more. To access the web client and the apps for iOS and Android, you need to do the following:
Create an extension for yourself using the management console.
Scan the QR code that you receive in your email or in the management console using your smartphone camera.
Download and install the app for iOS or Android from the App Store or Google Play Store.
Login to the app using your extension number and password.
Access the web client using any web browser by visiting
How can I integrate live chat, WhatsApp, Facebook, and other channels with 3CX?
3CX allows you to integrate live chat, WhatsApp, Facebook Messenger, SMS, email, Telegram and other channels with 3CX. This way, you can communicate with your customers and prospects using their preferred channel and manage all your conversations from one place. You can also use chatbots, autoresponders, and workflows to automate and streamline your communication process. To integrate live chat, WhatsApp, Facebook, and other channels with 3CX, you need to do the following:
Enable the live chat and Facebook integration feature in the management console.
Connect your Facebook page or WhatsApp number to 3CX using the webhooks provided by 3CX.
Add the live chat widget code to your website or use the WordPress plugin to enable live chat on your site.
Configure the chat settings, such as the welcome message, the offline message, the chat hours, the chat agents, etc.
Use the web client or the mobile app to view and reply to your incoming chats from any channel.
Use the chat API or the Zapier integration to connect other channels, such as SMS, email, Telegram, etc., to 3CX.
How can I use video conferencing, call queues, IVR, and other advanced features with 3CX?
3CX offers many advanced features that can help you enhance your communication and collaboration capabilities. Some of these features are:
Video conferencing: You can host or join app-free video conferences for up to 250 participants using 3CX. You can also share your screen, chat with other participants, record your meetings, and use whiteboard and polling tools.
Call queues: You can create call queues to distribute incoming calls to a group of agents based on various criteria, such as skill, availability, priority, etc. You can also monitor and manage your call queues using the management console or the wallboard.
IVR: You can create interactive voice response (IVR) menus to greet your callers and direct them to the appropriate destination based on their input. You can also use text-to-speech (TTS) or speech recognition (ASR) to create dynamic and natural-sounding IVR menus.
Call recording: You can record all or some of your calls for quality assurance, compliance, or training purposes. You can also access and manage your call recordings using the management console or the web client.
Call reporting: You can generate and view detailed reports on your call activity, such as call volume, duration, answer rate, wait time, service level, etc. You can also schedule and export your reports in various formats.
To use these and other advanced features with 3CX, you need to do the following:
Upgrade your license edition to Standard, Pro, or Enterprise based on your needs and budget.
Enable and configure the features that you want to use in the management console.
Use the web client or the mobile app to access and use the features from any device.
How can I get support and training for using 3CX?
If you need any help or guidance for using 3CX, you can get support and training from various sources. Some of these sources are:
The , where you can find documentation, manuals, guides, videos, blogs, forums, etc.
The , where you can enroll in free online courses and get certified on 3CX.
The , where you can submit tickets and chat with 3CX support agents.
The , where you can join discussions and share tips with other 3CX users and experts.
The , where you can find a local 3CX partner who can provide you with installation, configuration, maintenance, and consulting services.
I hope this article has answered your questions about how to download and install 3CX ISO. If you have any feedback or suggestions for improvement, please let me know. Thank you for reading! 44f88ac181
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